THR's Randee Dawn is in Austin, Texas, where she had this to say about the SXSW Interactive conference.
SXSW likes to ensure there's plenty of buzz during the conference, but organizers are accustomed to that buzz being about the films, or the speakers, or the bands hitting the stage. But the buzz hit a controversial peak yesterday afternoon following the public interview between Facebook founder Mark Zuckerberg and Business Week's Sarah Lacy, held before a crowd of nearly 1500.
Zuckerberg, who eschewed a keynote speech, opted to sit down for an hour-long interview with Lacy, who has a book coming out in May called "Once You're Lucky, Twice You're Good: The Rebirth of Silicon Valley and the Rise of Web 2.0." And although the interview started out well, it quickly deteriorated, based on reports from the crowd, which included bloggers, reporters, filmmakers and regular conference attendees.
Based on eyewitness reports, Lacy came across as "flirty" and "pushing her book" and "as a bad interviewer." Audience members reported that she stated, rather than asked, questions, and when Zuckerberg "danced" around the value of Facebook, she returned to the same subject multiple times. Although that is a familiar interview technique, the audience did not take to it well, and began to side with Zuckerberg's evident frustration. Then, when Lacy announced -- rather than asked about -- Facebook's new French operations, Zuckerberg sarcastically noted that he would have liked to make that announcement.
"Oops" didn't cover it -- and the tide quickly turned thereafter. Bloggers in the audience began liveblogging the sinking interview in progress, while Lacy turned defensive, trying to defuse the tension in the air. But by then it was too late -- Zuckerberg offered single-word, bemused answers and the audience began doing what commenters always do on blogs -- participating. "Ask something interesting!" shouted one, and shortly audience members began "leaving in droves," according to one filmmaker.
Since then, it's been all anyone wants to talk about at SXSW: Was Lacey a victim of gender bias in tech reporting? Was her demeanor appropriate? Was she "arrogant"? Any interviewer can have a bad interview; it's how you save yourself from drowning that makes the difference ... and in this case, it appears Lacy was unable to realize she even needed a life preserver.